The Regis community is stronger when everyone feels free to report possible infractions of campus policies or standards, or to share concerns about public safety or legal compliance. Students can file a report online (The website is managed by Guardian, a third-party hotline provider retained by Regis to receive reports online.)
Academic Complaints
If a student has a concern about a course or an instructor or has concerns about technical or administrative aspects of a course, information and the complaint procedure can be found under "Accreditation, State Regulation, and Complaints" in the Policies and Procedure section of the Academic Catalog.
Other Complaints
If Regis College is unable to satisfactorily resolve a problem, students can contact the New England Association of Schools and Colleges or one of the following agencies in Massachusetts.
- Commission on Institutions of Higher Education
New England Association of Schools and Colleges
3 Burlington Woods, Suite 100
Burlington, MA 01803
Comments and Complaints - Massachusetts Department of Higher Education
Office of the General Counsel
One Ashburton Place, Room 1401
Boston, MA 02108
617.994.6950 - Massachusetts Office of the Attorney General
Consumer Advocacy and Response Division
One Ashburton Place, 18th Floor
Boston, MA 02108
Get Consumer Support - DHE Consumer Complaint Form (For Online and On-Campus MA Residents)
Massachusetts Department of Higher Education
Office of the General Counsel
One Ashburton Place, Room 1401
Boston, MA 02108
617.994.6950 - DHE's SARA-specific Complaint Procedure For Students in Online Programs.
With the exception of students residing in California, students currently living in states outside of Massachusetts that are enrolled in distance education (online) courses or programs at Regis College may file a SARA complaint with MA Department of Higher Education (DHE) after exhausting Regis’ complaint procedures. The DHE is responsible for reporting the number of SARA complaints that are received against each Massachusetts SARA institution on a quarterly basis.
Students residing outside Massachusetts may also contact agencies in their home state. A list of the state agencies that handle complaints is provided below.
Alaska
Alaska Commission on Postsecondary Education
PO Box 110505
Juneau, AK 99811-0505
eed.acpe-ia@alaska.gov
Arizona
Arizona State Board for Private Postsecondary Education
1400 W. Washington Street
Room 260
Phoenix, AZ 85007
Arkansas
Arkansas Higher Education Coordinating Board
Arkansas Department of Higher Education
423 Main Street, Suite 400
Little Rock, AR 72201
California
California Department of Consumer Affairs
Consumer Information Center
1625 North Market Blvd., Suite N-112
Sacramento, California 95834
833.942.1120
Connecticut
Connecticut Department of Consumer Protection
450 Columbus Boulevard, Suite 510
Hartford, CT 06103-1841
800.842.2649 (Consumer Complaint Hotline)
dcp.tradepractices@ct.gov
Delaware
Delaware Higher Education Office
John G. Townsend Building, suite 2
Dover, DE 19901
dheo@doe.k12.de.us
Delaware Attorney General
Consumer Protection Wilmington
820 N. French Street, 5th floor
Wilmington, DE 19801
consumer.protection@state.de.us
District of Columbia
District of Columbia Office of the State Superintendent of Education
Higher Education Licensure Commission
810 First Street, NE, 2nd Floor
Washington, DC 20002
Higher Education Licensure Commission (HELC) Public Complaints
Florida
Florida Commission on Independent Education
325 W. Gaines Street, Suite 1414
Tallahassee, FL 32399-0400
Georgia
Georgia Nonpublic Postsecondary Education Commission
2082 E. Exchange Pl. #220
Tucker, GA 30084-5334
Hawaii
Hawaii Postsecondary Education Authorization Program
P.O. Box 541, Honolulu, Hawaii 96809
hpeap@dcca.hawaii.gov
Idaho
Idaho State Board of Education
Attn: State Coordinator for Private Colleges and Proprietary Schools
650 West State Street
PO Box 83720
Boise, ID 83720-0037
Illinois
Illinois Board of Higher Education
1 North Old State Capital Plaza, Suite 333
Springfield, IL 62701
217.557.7359 (Institutional Complaint Hotline)
complaint@ibhe.org
Indiana
Indiana Commission for Higher Education
101 W. Ohio Street, Suite 300
Indianapolis IN 46204-4206
complaints@che.in.gov
Kentucky
Kentucky Council on Postsecondary Education
1024 Capital Center Dr. #320
Frankfort, KY 40601-7512
How to File a Consumer Complaint
Office of the Attorney General
Capitol Suite 118
700 Capitol Avenue
Frankfort, KY 40601-3449
consumer.protection@ag.ky.gov
Louisiana
Louisiana Attorney General Office
Consumer Protection Section
PO Box 94005, Baton Rouge, LA 70804
1.800.351.4889
225.326.6465
consumerinfo@ag.state.la.us
Louisiana Board of Regents
Attn: Nancy Beall or Dr. Larry Trembly
PO Box 3677, Baton Rouge, LA 70821-3677
Maine
Maine Department of Education
Anita Bernhardt - Complaints
23 State House Station
Augusta, ME 04333-0023
Maine Attorney General
Consumer Protection Division
6 State House Station
Augusta, ME 04333
Maryland
Maryland Higher Education Commission
6 North Liberty Street
Baltimore, MD 21201
Office of the Attorney General
Consumer Protection Division
200 St. Paul Place
Baltimore, MD 21202
410.528.8662 (Consumer Protection Hotline)
consumer@oag.state.md.us
Massachusetts
Massachusetts Board of Higher Education
One Ashburton Place
Room 1401
Boston, MA 02108
Massachusetts Department of Higher Education: Student Complaints
Michigan
Michigan Department of Licensing and Regulatory Affairs
Bureau of Commercial Services, Licensing Division
Dept. Of Licensing and Regulatory Affairs
Corporations, Securities and Commercial Licensing
Schools and Licensing
PO Box 30018
Lansing MI 48909
Minnesota
Minnesota Office of Higher Education
1450 Energy Park Drive, Suite 350
St. Paul, MN 55108-5227
Mississippi
Mississippi Commission on College Accreditation
3825 Ridgewood Road
Jackson, MS 39211-6453
Consumer Protection Division
Office of the Attorney General
PO Box 22947
Jackson, MS 39225-2947
email contact form
Missouri
Missouri Department of Higher Education
205 Jefferson Street
PO Box 1469
Jefferson City, MO 65102-1469
info@dhe.mo.gov
Coordinating Board of Higher Education Policy On Complaint Resolution
Montana
Montana Board of Regents
Office of Commissioner of Higher Education
Montana University System
2500 Broadway Street
PO Box 203201
Helena, MT 59620-3201
Montana Office of Consumer Protection
2225 11th Avenue
P.O. Box 200151
Helena, MT 59620-0151
contactocp@mt.gov
Notification of Montana Postsecondary Educational Institution Complaint Process
Nebraska
Nebraska Coordinating Commission for Postsecondary Education
PO Box 95005
Lincoln, NE 68509-5005
Nebraska Attorney General
Consumer Protection Division
2115 State Capitol
Lincoln, NE 68509
800.727.6432 (Consumer Protection Hotline)
Nevada
Nevada Commission on Postsecondary Education
8778 S Maryland Parkway
Suite 115
Las Vegas, Nevada 89123
New Hampshire
Patricia Edes, New Hampshire Department of Education
101 Pleasant Street
Concord, NH 03301
603.271.0257
patricia.edes@doe.nh.gov
New Jersey
New Jersey Higher Education
PO Box 542
Trenton, NJ 08625
New Jersey Office of the Secretary of Higher Education: Complaint Instructions
New Jersey Division of Consumer Affairs
124 Halsey Street
Newark, NJ 07102
New York
New York Office of College and University Evaluation
New York State Education Department
5 North Mezzanine
Albany, NY 12234
ocueinfo@mail.nysed.gov
North Carolina
Postsecondary Education Complaints
c/o Assistant Director of Licensure
University of North Carolina General Administration
910 Raleigh Road
Chapel Hill, NC 27515
919.962.4558
studentcomplaint@northcarolina.edu
The University of North Carolina System: Post-Secondary Education Complaints
North Dakota
Dr. Richard Rothaus, Vice Chancellor of Academic and Student Affairs
North Dakota University System
600 E Boulevard Ave, Dept 215
Bismarck, ND 58505-0230
701.328.4136
richard.rothaus@ndus.edu
North Dakota State Authorization and Exemption for Degree-Granting Post-Secondary Institutions
Office of Attorney General
Parrell Grossman, Director, Consumer Protection Division
Gateway Professional Center
1050 E Interstate Ave. Suite 200
Bismarck, ND 58503-5574
701.328.5570
Ohio
Ohio Department of Higher Education
25 South Front Street
Columbus, OH 43215-4183
Ohio Attorney General
Consumer Protection Section
30 East Broad Street, 14th floor
Columbus, OH 43215-3400
Oklahoma
Oklahoma State Regents for Higher Education
655 Research Parkway, Suite 200
Oklahoma City, OK 73104
Oklahoma Office of the Attorney General
Consumer Protection Unit
Attn: Investigative Analyst
313 NE 21st Street
Oklahoma City, OK 73105
Oregon
Oregon Higher Education Coordinating Commission
Office of Degree Authorization
775 Court Street NE
Salem, OR 97301
Oregon Attorney General
Financial Fraud/Consumer Protection Section
1162 Court Street NE
Salem, OR 97301-4096
Oregon Department of Justice: Consumer Complaint Form (PDF version)
Pennsylvania
Pennsylvania Department of Education
333 Market Street
Harrisburg, PA 17126-0333
State Authorization Reciprocity Agreement (SARA)
Office of Attorney General
Bureau of Consumer Protection
14th Floor, Strawberry Square
Harrisburg, PA 17120
Puerto Rico
Puerto Rico Council on Higher Education
PO Box 1900
San Juan, PR 00910-1900
Puerto Rico Department of Justice
PO 9020192
San Juan, PR 00902-0192
Rhode Island
Rhode Island Office of the Postsecondary Commissioner
Shepard Building, 80 Washington Street, Suite 524
Providence, RI 02903
Rhode Island Department of Attorney General, Consumer Protection Unit
150 South Main Street
Providence, RI 02903
South Carolina
South Carolina Commission on Higher Education
1122 Lady St., Suite 300
Columbia, SC 29201
South Dakota
South Dakota Secretary of State Shantel Krebs
State Capitol
500 East Capitol Avenue
Pierre, SD 57501-5070
sdsos@state.sd.us
South Dakota Office of Attorney General, Division of Consumer Protection
1302 E Hwy 14 Suite 3
Pierre, SD 57501-8053
Tennessee
Tennessee Higher Education Commission
404 James Robertson Parkway
Suite 1900
Nashville, TN 37243
Texas
Texas Higher Education Coordinating Board
1200 E. Anderson Lane
Austin, TX 78752
Office of the Attorney General
Consumer Protection Division
PO Box 12548
Austin, TX 78711-2548
Utah
Utah Division of Consumer Protection
160 East 300 South
Salt Lake City, UT 84111
consumerprotection@utah.gov
Vermont
Vermont Agency of Education
State Board of Education
120 State Street
Montpelier, VT 05620-2501
Vermont Attorney General’s Office
109 State Street
Montpelier, VT 05609-1001
Virginia
State Council of Higher Education for Virginia
101 N. 14th Street
James Monroe Building
Richmond, VA 23219
communications@schev.edu
Washington
Washington Student Achievement Council
917 Lakeridge Way, PO Box 43430
Olympia, WA 98504-3430
complaints@wsac.wa.gov
West Virginia
West Virginia Higher Education Policy Commission
1018 Kanawha Blvd E., Suite 700
Charleston, WV 25301-2800
West Virginia Office of the Attorney General
Consumer Protection Division
PO Box 1789
Charleston, WV 25326-1789
Wisconsin
Wisconsin Educational Approval Program
1400 East Washington Ave.
P.O. Box 8935
Madison, WI 53703
DSPSEAP@wi.gov